OUR RETURNS POLICY
1. If you are not fairly satisfied by the product, then you can return in within 60 days of purchase of the order.
2. Refund is strictly in BabyLuv Apparel shopping voucher, we do NOT refund in cash basis.
3. Returned item must be in its original TAG, original PACKAGING, UNDAMAGED, UN-WASHED, UN-WORN.
4. It should be in the perfect condition as it was during delivery.
5. There may be a slight difference of 1-2 cm from any of our given measurements. In such cases, the variance is not considered as a defect.
6. Colours of products may slightly differ due to colour calibration on your individual computer. Colours may also appear slightly darker or lighter than in reality due to studio lighting and camera flash used. Such variances are not considered as a defect.
7. Should our products be purchased from a third party, we will not be liable for such purchase and will not accede to any request for return or exchange.
8. We accept a refund/return within 60 days of notification on the error based on valid reasons such as; incorrect colour, size or style of the outfit sent. Items are to be return with original tag, complete packing and accessories.
9. For the wrong item,we hereby apologise for our unintentional mistake. In this case, please inform us immediately and courier the item back to us. Upon receiving your item, we will ship the correct item to you. We will bear the shipping fee and refund to you in cash voucher format.
10. Washed,worn or self damaged items are not exchangeable.